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Accessibility Statement — ISTAR Capital Ltd.

Applies to: the ISTAR Capital website at [https://istar.capital] (and associated pages, including the Research Tree page)
Effective date: 13/01/2026
Last updated: 13/01/2026

Accessibility adjustments on this site

ISTAR Capital Ltd. (“ISTAR”, “we”) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to follow recognised accessibility standards and good practices when designing and maintaining our digital services.

Our accessibility standard

We aim for the website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. WCAG defines accessibility success criteria and conformance levels (A, AA, AAA).

Compliance status

This website is partially compliant with WCAG 2.2 Level AA at this time, because we have not yet completed a full independent accessibility audit across all templates, components, and user journeys. We are actively working to improve accessibility and address any issues identified through internal checks and user feedback.

What we’re doing to improve accessibility

We are working to:

  • Maintain clear headings and page structure

  • Support keyboard navigation and visible focus states

  • Provide text alternatives for meaningful images where applicable

  • Ensure sufficient colour contrast and readable typography

  • Keep forms and validation messages as clear and usable as possible

  • Improve responsiveness and usability across common screen sizes and devices

Known limitations (what may not be fully accessible yet)

We are currently reviewing the website. In the meantime, some issues may occur, for example:

  • Some third-party embedded content or portal experiences (including Research Tree) may have accessibility constraints that are outside ISTAR’s direct control

  • Certain PDFs or downloadable documents (if any) may not be fully accessible (for example, missing tags or reading order)

  • Some older content blocks (if added over time) may not consistently meet contrast or alt-text best practices

If you encounter any of these issues, please contact us and we will provide an alternative format or assist you in another way.

Compatibility

The website is designed to be compatible with modern browsers and assistive technologies. For the best experience, please use the latest versions of Chrome, Edge, Safari, or Firefox, and common screen readers.

How to report an accessibility problem

If you find any accessibility barriers, or if you need information on this website in a different format (such as accessible PDF, large print, or a text-only version), please contact us:

  • Email: info@istar.capital

  • Phone: +971 4 563 7712

  • Address: Unit 604, Level 6, Index Tower, DIFC, PO Box 507268, Dubai, UAE

Please include:

  • The web page URL

  • A brief description of the issue

  • Your device/browser (and screen reader, if applicable)

  • The format you need (if requesting an alternative)

We aim to respond within [5–10 business days].

Enforcement and complaints

If you are located in the UK/EU and are not satisfied with our response, you may have the right to raise a complaint with your relevant supervisory authority (for example, the UK Information Commissioner’s Office).

Preparation of this statement

This statement was prepared on 13-01-2026.
Testing and review status:

  • Initial internal review: [13-01-2026]

  • Independent audit: [“not yet completed”]

We will update this statement after further testing and as improvements are implemented.

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

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